We value your feedback
Tell us about your Room Outside project, service visit or aftercare experience. Your review helps the team keep improving design, communication, installation and customer care.
Thank you for taking the time. Honest customer feedback helps Room Outside keep improving the experience from first enquiry to aftercare.
Why share a Room Outside review?
Your feedback helps Room Outside understand what customers value most and where the team can keep improving. Reviews can cover new projects, upgrades, maintenance, aftercare, communication, design advice and installation experience.
Tell us about your experience
Use the short form to share your review. Whether your feedback is about the design process, installation, customer care or aftercare, it helps the Room Outside team keep improving.
Every review gives the team useful insight
Customer comments help Room Outside understand the experience from the homeowner’s point of view.
Project experience
Share how the design, consultation, survey, installation or handover felt from your side.
Communication and care
Tell us how clearly the team communicated and whether the follow-up support met your expectations.
Service improvement
Your feedback helps identify small details that can make future projects smoother for other homeowners.
How to submit useful feedback
A simple route for sharing a clear customer review with the Room Outside team.
Choose focus
Project, service visit, aftercare, communication or overall experience.
Share details
Mention what happened, who helped and what mattered most.
Add balance
Include positives and any improvements you would suggest.
Submit
Send the form so the team can review and learn from it.
Customer feedback questions
Short answers for customers sharing a Room Outside review.
Who can submit a Room Outside review?
Customers who have worked with Room Outside on a conservatory, orangery, glass extension, oak building, glazing upgrade, maintenance visit or aftercare service can use the review form to share feedback.
What should I include in my review?
It helps to mention the type of project, the service you received, what went well, how the team communicated and anything that could have made the experience better.
How does Room Outside use customer feedback?
Feedback helps Room Outside understand what customers value, celebrate strong service, improve processes and identify where design, installation, aftercare or communication can be refined.
Can I mention a specific team member?
Yes. If a designer, installer, consultant or aftercare team member helped you, you can mention them in your feedback.
Can I submit feedback after an aftercare or maintenance visit?
Yes. The review form can be used after a new project, glass upgrade, Groom Outside visit, maintenance appointment or aftercare experience.
Do I need to prepare anything before submitting feedback?
No special preparation is needed. If useful, note your project type, approximate completion date and the main points you want the Room Outside team to know.
Contact Room Outside directly
If your feedback needs a direct conversation, call the team and we will help route your message to the right person.